1. Acceptance of Terms

By using Morse Co AI Automation's services, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Description of Services

Morse Co AI Automation provides custom AI automation solutions, including but not limited to:

• Workflow automation design and implementation
• AI agent development and deployment
• Analytics and reporting automation
• System integrations and API connections
• Ongoing maintenance and optimization services

The specific scope of services will be defined in individual service agreements or statements of work.

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information about your business processes and requirements
• Grant necessary access to systems, tools, and data required for automation implementation
• Respond promptly to requests for feedback, approvals, or clarifications
• Ensure you have the legal right to automate the processes and access the data involved
• Maintain active accounts and subscriptions for third-party tools used in your automations
• Comply with all applicable laws and regulations in your use of our services

4. Payment Terms

Payment terms will be specified in your service agreement. Generally:

• Fees are due according to the payment schedule outlined in your agreement
• All fees are non-refundable unless otherwise specified
• Late payments may result in service suspension or termination
• You are responsible for any third-party software or platform fees required for your automations
• Prices are subject to change with 30 days' notice for ongoing services

5. Intellectual Property

Client Ownership: Upon full payment, you own the automation workflows and configurations we create specifically for your business. You may modify, maintain, or transfer these automations as needed.

Morse Co Property: We retain ownership of our proprietary methodologies, templates, tools, and general knowledge. We may reuse general automation patterns and approaches for other clients.

Third-Party Platforms: Your automations may rely on third-party platforms (e.g., Zapier, Make, OpenAI). You must comply with those platforms' terms of service.

6. Data and Confidentiality

We treat your business information as confidential. We will:

• Only access your data as necessary to provide services
• Not share your confidential information with third parties except as required to deliver services or by law
• Implement reasonable security measures to protect your information
• Delete or return your data upon request after service completion, subject to legal retention requirements

You remain responsible for the security and compliance of your own systems and data.

7. Warranties and Disclaimers

Our Commitment: We will provide services with reasonable skill and care, using industry best practices.

Disclaimers: Our services are provided "as is" except as specified in your service agreement. We do not guarantee:

• Uninterrupted or error-free operation of automations
• Compatibility with all third-party platform updates or changes
• Specific business outcomes or ROI (though we work diligently toward your goals)
• That automations will meet all your requirements if those requirements change significantly

We are not liable for failures caused by third-party platforms, your systems, or circumstances beyond our reasonable control.

8. Limitation of Liability

To the maximum extent permitted by law, Morse Co AI Automation's total liability for any claims arising from our services shall not exceed the fees paid by you for the specific service giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits or data.

9. Termination

Either party may terminate services according to the terms in your service agreement. Generally:

• You may terminate ongoing maintenance services with 30 days' written notice
• We may terminate services immediately if you breach these terms or fail to pay
• Upon termination, you must pay for all services rendered up to the termination date
• We will provide reasonable assistance to transition your automations if requested

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify clients of material changes via email or through our website. Your continued use of our services after changes constitutes acceptance of the new terms.

11. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through good faith negotiation. If negotiation fails, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

13. Entire Agreement

These Terms of Service, together with your specific service agreement and our Privacy Policy, constitute the entire agreement between you and Morse Co AI Automation regarding our services.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

1. Services

Morse Co AI Automation ("Morse Co," "we," "us," or "our") provides AI-powered automation services including workflow automation, AI agent deployment, analytics and reporting automation, and ongoing maintenance and monitoring. Our services are designed to help businesses streamline operations and improve efficiency.

2. Service Agreement

When you engage our services, we will provide you with a detailed service agreement outlining:

• Scope of work and deliverables
• Project timeline and milestones
• Pricing and payment terms
• Support and maintenance provisions
• Intellectual property ownership

3. Client Responsibilities

To ensure successful project completion, clients agree to:

• Provide accurate and complete information about their business processes and requirements
• Grant necessary access to tools, platforms, and systems required for automation implementation
• Designate a point of contact for project communication
• Review and provide timely feedback on deliverables
• Maintain valid licenses for any third-party tools and platforms used in the automation

4. Payment Terms

Payment terms will be specified in your service agreement. Generally:

• Initial deposit may be required before project commencement
• Invoices are due within the timeframe specified in your agreement
• Late payments may result in service suspension
• All fees are non-refundable except as explicitly stated in your service agreement

5. Intellectual Property

Upon full payment, clients own the custom automations and workflows we build for them. However:

• Morse Co retains ownership of our proprietary methodologies, templates, and tools
• Third-party platforms and tools remain the property of their respective owners
• Clients grant us permission to use project work as case studies (with confidential information removed) unless otherwise agreed

6. Confidentiality

We treat all client information as confidential and will not disclose it to third parties except as required to provide services or as required by law. We implement appropriate security measures to protect your data.

7. Warranties and Disclaimers

We strive to deliver high-quality services, but:

• Services are provided "as is" without warranties of any kind
• We do not guarantee specific business outcomes or ROI
• We are not responsible for downtime or issues caused by third-party platforms
• Actual time savings and efficiency gains may vary based on implementation and usage

8. Limitation of Liability

To the maximum extent permitted by law, Morse Co shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues. Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

9. Termination

Either party may terminate services according to the terms specified in the service agreement. Upon termination:

• Client remains responsible for payment of services rendered
• Morse Co will provide documentation for completed work
• Access credentials and data will be returned or deleted as requested

10. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify clients of material changes. Continued use of our services after changes constitutes acceptance of the modified Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Morse Co operates, without regard to conflict of law provisions.

12. Contact Information

If you have any questions about these Terms, please contact us: